Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Conference Center
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Light Bulb Replacement
    7. Mail Service
    8. Maintenance Requests
    9. Parking, EV Charging, and Bicycle Parking
    10. Security
    11. Signage and Directory
    12. Storage
    13. Telecom Providers
    14. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event, and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Procedures
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Holidays

OBSERVED HOLIDAYS

The buildings are closed in observance of the following holidays, or as identified in your lease:

  • New Year's Day
  • Martin Luther King Jr. Birthday*
  • President’s Day* 
  • Memorial Day
  • Juneteenth*
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas Day

Please contact the Building Management Office within 48 hours-notice should you require any routine cleaning, heating, air conditioning or special services during the above referenced holidays.  We will be glad to provide you with a cost estimate prior to any scheduled service. 

* The Building Management Office will send an email to confirm that Buildings may remain open on MLK and President’s Day, however, the Building Management Office will likely be closed.